About Us
Your support on the road
to quitting!
What We Offer
We’re the New York State Quitline, here to help all New York residents quit or cut back on commercial tobacco products, like cigarettes and vaping. We respect and support everyone on their journey.
Our Mission
Our mission is to provide leadership in advancing health equity in all the NYS Quitline activities by creating environments where all people have access to services and feel respected, valued, and empowered to live tobacco free.
Core Values
Respect
Honoring Diversity
Promoting Health Equity
Access
Accessibility
The NYS Quitline seeks to create an environment where all individuals, regardless of their backgrounds, identities, lived experiences, or abilities, feel respected, valued, and empowered to quit tobacco products.
If you have questions or concerns about the accessibility of any part of this website or services offered by the Quitline, please contact us at NYSmokeFree.com/ContactUs.
Valued Partners
A special recognition to our Health Equity Advisory Board members, including Pebbles Fagan, PhD, MPH, Elizabeth Bouchard, PhD, Adriana Espinosa, PhD, Rodney Haring, PhD, and Lisa Carter-Harris, PhD, for their invaluable leadership and commitment to advancing health equity. Under the guidance of Christine Sheffer, PhD, President of the Council of Tobacco Treatment Specialists, and a Professor in the Department of Health Behavior, their expertise helps shape equitable, impactful strategies and services.

Pioneering Tobacco Cessation for More Than 25 Years
Established in 1999 and operational since 2000, the New York State Quitline stands as one of the nation’s first and most active quitlines, marking a significant impact with nearly 3 million calls since its inception.
Our commitment to helping individuals quit tobacco has not only made us a busy hub for cessation support but also a model of efficiency. As highlighted in a 2017 report in the American Journal of Health Promotion, the NYS Quitline excels in its reach and effectiveness, connecting with nearly three times more people than the average state quitline.
Our story is one of dedication and success, continually evolving to meet the needs of New Yorkers striving for a tobacco-free life.
FAQ
When you call the NYS Quitline during our live hours, one of our Quit Coaches will greet you. If you use commercial tobacco or vape products, the Quit Coach will ask you a few questions and explain all the available services. They will work with you to determine which services might be best for you.
Learn MoreWe can help with that! Contact our team to find out which tailored program might be best for you.
Learn MoreWe get these questions a lot, and although ads like these may seem extreme, exposure to emotional or graphic advertisements is strongly linked to motivating people who smoke to make quit attempts. On the other hand, numerous studies have shown that advertisements not containing this emotional or graphic messaging have little to no effect on quit attempts.
What does that mean? Quit attempts are what leads to quitting smoking successfully. The more people who smoke are motivated to make quit attempts, the more successful quits; and the result is less pain, suffering, and death caused by smoking.
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