If you requested nicotine patches, gum, or lozenges from us online or by phone, and you’re eligible*, you can expect your package in 7-10 days. Orders typically ship within 1-3 days after, excluding weekends.
Have questions about your order? Let us know. Just contact us, and we can look into it for you!
*NYS Quitline patch, gum, lozenge requirements: 1) Must be 18 or older; 2) not pregnant or nursing; 3) Use cigarettes or vaping/e-cigarettes; 4) Plan to quit in the next 30 days; 5) Have not received medications from the NYS Quitline more than twice in the last 6 months.
Please note that the details above are for your safety, proper dosing, and/or to ensure we can offer medications to as many New Yorkers as possible. If you have questions or need help, please contact us or visit our FAQ.
