Introduction
Welcome to the New York State (NYS) Quitline privacy policy. We understand the importance of your privacy and are committed to protecting your personal information. This policy outlines the information we collect, how it is used, and the choices you have regarding your data. By accessing or using the NYS Quitline services, you agree to the terms outlined in this privacy policy.
Information We Collect
Personal Information
When you contact the NYS Quitline for support through voice calls, chat, or text messages, we may collect personal information such as your name, contact details, and demographic information.
Health Information
To provide you with effective support, we may collect information related to your tobacco use, health history, and any medications you may be using.
Website Information
When you visit our informational website, we may collect data such as IP addresses, browser type, and pages viewed. This information helps us improve the user experience and understand how our website is used.
How We Use Your Information
Providing Support
Your personal and health information is used to provide tailored support to help you quit commercial tobacco. This may include counseling, guidance, and information about available medications.
Improving Services
Aggregated and anonymized data may be used to improve our services, including the development of new resources and programs.
Communication
When you visit our informational website, we may collect data such as IP addresses, browser type, and pages viewed. This information helps us improve the user experience and understand how our website is used.
Research And Analysis
With your consent, your data may be used for research purposes to advance our understanding of tobacco cessation methods and improve public health.
Your Choices
Opting Out
You have the option to opt out of receiving non-essential communications from us.
Access and Correction
You may request access to your personal information and make corrections if needed.
Data Retention
We retain your information for the duration necessary to fulfill the purposes outlined in this policy.
Security Measures
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law.
SMS or Text Messaging
SMS or Text Messaging No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Contact Information
If you have any questions or concerns regarding this privacy policy, please contact us.
Phone: 1-866-NY-QUITS (1-866-697-8487)
Website: NysmokeFree.com/ContactUs
Changes to this Policy
We reserve the right to update this privacy policy. Any changes will be posted on our website with the effective date.
By using the NYS Quitline services, you consent to the terms outlined in this privacy policy. Thank you for choosing NYS Quitline to support you on your journey to quit commercial tobacco.
NYS Quitline
Elm & Carlton Streets
Buffalo, NY, 14203 1-866-697-8487
Support@NYSmokeFree.com
