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Patient Referral Programs

Patient referral programs –

Our patient referral program is designed to be an adjunct to healthcare professionals' efforts to help their patients stop smoking. It ensures stop-smoking support is readily available to patients following their healthcare visit.

Online referral site

HIPPA-compliant and password-protected application for directly referring patients.

The site offers aggregated reporting and individual patient activity reports.

Refer online

Fax referrals

Healthcare professionals have access to a health-site customized fax referral form to refer patients to the Quitline.

Faxed progress reports are sent twice per month.

Referral form
Progress report (sample)

Enterprise solutions in Opt-to-Quit

Our Opt-to-Quit referral program offers a healthcare system-wide solution that ensures every tobacco-using patient is offered a referral to the Quitline.

More than 750 healthcare sites throughout New York State use our successful Patient Referral Program.

Patient referrals can be electronically transferred and patient activity reports are available online.

What to expect

We prepare your patients for success – Once you refer a patient, a Quit Coach will call your patient within 48 hours of receiving your referral and offer Quitline services.
Individualized coaching will help motivate a quit attempt, prepare for the quit process, and avoid future relapse.
Medication supply and coverage – Eligible patients will be offered a supply of nicotine replacement therapy (NRT). All patients will be advised to learn about their health plan cessation benefits, including stop-smoking medication coverage.
Patients will also be informed of additional support, like health plans and local programs, websites, and self-help materials.

Getting started

For more information about Opt-to-Quit™ or any of our patient referral options, please –

Contact us


Mary M

Mary Miller, 68, with her dog, Buffy at her home in West Seneca, near Buffalo, NY.

Patient Referral Success

THE BUFFALO NEWS – "A widow’s best advice to those who smoke? Quit."
Mary M. of West Seneca, NY – a smoker for nearly 50 years and recently diagnosed with COPD – is now living a smoke-free life, thanks to a referral by her healthcare professional to the New York State Smokers’ Quitline.

Learn more about — Mary’s story

Physician Testimonial

Dan Croft, MD, MPH, a member of the New York State Smokers’ Quitline Physician Task Force, explains the value of patient referral programs.

Learn more about — Our expert panel

Program Highlight

Opt-to-Quit™ and Stony Brook Children's Hospital partner to educate and improve family health with tobacco cessation support and guidance.

(Left) "Smoking Cessation and Breastfeeding: Good for Your Baby, Good for You," stonybrookchildrens, YouTube. Featuring Physician Task Force member and NYSSQL featured expert, Dr. Rachel Boykan, MD, FAAP

Learn more about — Research article, Stony Brook and Opt-to-Quit™


Learn more about getting Opt-to-Quit and other materials.

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Featuring briefs on the latest topics and information geared to enhance tobacco cessation efforts in a healthcare setting.
Last updated 9/18/2023 8:41 AM
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Hours of operation
Mon-Thurs 9AM-9PM, Fri-Sun 9AM-5PM. Chat and text support may vary from the hours above based on request volume and coach availability. For immediate support, please call during operational hours.
People who identify as Deaf, Hard of Hearing, or Speech Impaired
Please call the NY Relay Service at 7-1-1 (Voice or TTY), and provide the operator with the Quitline number 1-866-NY-QUITS (1-866-697-8487).
If you have questions or concerns about the accessibility of any part of this website, please contact us at

Developed by Roswell Park Cessation Services for the NYS Quitline. Located in Roswell Park Comprehensive Cancer Center, Elm & Carlton Streets, Buffalo, NY 14203. *NYS Quitline logo cannot be reproduced without permission. Privacy.

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